Vinted Members Voice Anger About Sizing Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for women's and children's garments but did not contact all users about the change.
Online Platforms Backlash
Countless users and merchants are posting online stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with similar services.
They have suggested members to check their listings and manually change the size when needed, resulting in member annoyance.
Measurement Approach Updates
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices due to shopper criticism.